What are the internet connection requirements?
You will require a Wi-Fi or broadband internet connection (DSL/cable or higher) with a minimum download speed of at least 1.2mbps. Latency should not exceed 100ms for SD quality and 4mbps with latency not exceeding 50ms for HD quality (mobile data may not be supported).
For users traveling abroad, please use a Wi-Fi network or broadband connection to purchase and view the pass, to avoid extra charges and maintain full compatibility (this allows the country you are in to be recognized as a selected territory).
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